Website Privacy Policy
MadrasatunNur Educational Trust
Registered Charity No. 1101074
Last updated: 10/11/2026
Who we are
MadrasatunNur Educational Trust is responsible for personal information collected through madrasatunnur.org.
This notice covers website enquiries, online donations, newsletter subscriptions and website usage. Information collected separately for Madrasah enrolment, membership or other services is outside the scope of this notice.
For privacy enquiries, contact the Trustees:
Email: info@madrasatunnur.org
Information we collect
Depending on how you use our website, we may collect:
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Your name, email address, telephone number, subject and message when you contact us.
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Information supplied when donating, including contact details, donation amounts, transaction references and Gift Aid details where applicable.
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Your email address and subscription preferences when you request updates.
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Technical information, such as your IP address, browser type and website security logs.
Please avoid including unnecessary sensitive personal information in the contact form.
How and why we use your information
Enquiries: We use the information you provide to respond, arrange requested assistance and keep relevant correspondence. Our lawful basis is our legitimate interest in responding to enquiries and administering our charitable work.
Donations: We use donor information to process contributions, acknowledge donations and maintain financial records. Depending on the purpose, we rely on legitimate interests, contractual necessity or legal obligations relating to financial and tax records.
Newsletters: We use your email address to send the updates you request. For website newsletter subscriptions, we rely on your consent. You can unsubscribe using the link in our emails or by contacting us.
Website security: We use necessary technical information to maintain the website, investigate faults and prevent misuse, based on our legitimate interests in operating a secure service.
Where a message contains sensitive information, such as health or religious information, we must also identify an appropriate additional legal condition before using it.
Donations and Payment Security
Online card donations are processed through Stripe, our payment service provider.
MadrasatunNur Educational Trust does not store your full payment card number or card security code (CVV). These details are handled by Stripe.
We retain donation records, such as your name, contact details, donation amount and transaction reference, for administration, financial reporting and applicable legal requirements.
For information about how Stripe handles personal information, please read Stripe’s Privacy Policy.
Before displaying an identifiable donor’s name, message or contribution publicly, we explain the available publication choices.
Service providers and sharing
Access to personal information is limited to authorised people within MadrasatunNur Educational Trust who need it for their responsibilities.
We also use service providers to support our website and communications, including:
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IONOS for website hosting.
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MailPoet for newsletter subscription management.
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Stripe for processing online card donations.
Our Contact page includes Google Maps. When the map loads, Google may receive technical information about your device and browser.
We may share information with professional advisers or relevant authorities where necessary for financial reporting, legal obligations, safeguarding or investigating misuse.
We do not sell personal information.
How long we keep information
Website enquiries: We normally retain enquiries for up to 12 months after the matter is closed, unless the correspondence becomes part of a service record, complaint or legal matter requiring longer retention.
Donation and financial records: We retain relevant financial records for at least six years after the end of the financial year concerned, and longer where a legal requirement or unresolved enquiry applies.
Gift Aid records: Where applicable, we retain declarations and supporting records for the period required by HMRC. Declarations covering ongoing donations are retained while they remain in use, followed by the applicable retention period after the final donation. Records subject to an HMRC enquiry are retained until that enquiry is resolved.
Newsletter subscriptions: We retain subscription information while you remain subscribed. If you unsubscribe, we stop optional marketing messages and retain only the information needed to respect your preference and demonstrate how your subscription was managed.
Technical and security logs: Retention depends on the hosting or service provider’s settings and the purpose of the log. Relevant information may be retained longer where needed to investigate a security incident, prevent misuse or meet a legal obligation.
We review personal information and securely delete or anonymise it when it is no longer required.
Cookies and Embedded Services
Our website uses cookies and similar technologies to support website functions, donation services and information about how visitors reach the website.
Cookies are small files stored on your device. Some expire after a short period, while others remain until their expiry date or until you delete them.
Donation sessions
Our donation software, Charitable, uses a cookie called charitable_session to maintain a donation session and support related website functions. Its current configured expiry is 24 hours.
Payment services
Our website loads Stripe to support online payments and help detect and prevent fraudulent transactions. Stripe may use cookies and similar technologies to recognise devices and assess transaction risks.
Further information is available in Stripe’s Cookie Policy.
Google Maps
Our Contact page contains an embedded Google Map showing the venue. Loading the map connects your browser to Google. Google may receive technical information, including your IP address and browser details, and may use cookies depending on your settings and interaction with its services.
Further information is available in Google’s Privacy Policy.
Website referral information
Our website currently has WooCommerce order attribution enabled. This feature records information such as the referring website, campaign links and pages visited to help identify how visitors reach the website.
The duration of these cookies depends on the website’s configuration and the individual cookie.
Managing cookies
You can use your browser settings to view, block or delete cookies and to restrict third-party cookies. Blocking cookies may affect donation functions, embedded maps or other website features.
Browser settings do not automatically remove information already received by an external service.
For questions about cookies or your personal information, contact info@madrasatunnur.org.
Your rights
Depending on the circumstances, you may request access to, correction of, deletion of or restrictions on the use of your information. You may also have rights to object or receive certain information in a portable format.
You can object to direct marketing at any time.
Where we rely on consent, you can withdraw it without affecting earlier lawful processing. Rights are subject to applicable conditions and exceptions.
Contact info@madrasatunnur.org to make a request. We may need to verify your identity and normally respond within one month, subject to permitted extensions.
Complaints
Please contact the Trustees if you have concerns about your information.
You may also complain to the UK Information Commissioner’s Office at:
https://ico.org.uk/make-a-complaint/
Changes to this notice
We update this notice when our website or information practices change. The latest approved version will appear on this page.
